Cannot open file (/var/www/vhosts/blog.timetrade.com/httpdocs/wp-content/backup/.htaccess)Cannot write to file (/var/www/vhosts/blog.timetrade.com/httpdocs/wp-content/backup/.htaccess) Okay, break’s over! |

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06/15
2009

Okay, break’s over!

The smart marketing people at HubSpot will shoot me for writing a blog post title that doesn’t include our keywords (appointment scheduling, customer service, customer satisfaction, efficiency and all that), but there are times when a blogger’s gotta say what a blogger’s gotta say.  And that is:

What a wedding!

My daughter at her wedding, held up by the groom and groomsmen

Yes, that is a real picture of my real daughter, with her new husband and the groomsmen. (Never underestimate the value of hiring a great photographer.) Yes, I am as proud and happy as any father has ever been.

It was a seaside wedding in Newport, Rhode Island, three days after my last blog post. Since then I’ve taken time off work to go to Washington twice to talk about my after-hours passion: bringing the patient perspective to healthcare reform. (I’m co-chairman of a medical society and I write on two healthcare-related blogs.)

My slides and video from one trip are on this blog, if you’re interested. This “hobby” is an outgrowth of when I had cancer in 2007. When I got better, I naturally applied my day-job high-tech thinking to how we can improve healthcare: better efficiency, better customer service, lower costs, and all that. (Imagine me, talking about those issues!)

In these meetings I urge that new-wave medical records systems let us view our medical information over the internet. (Me, advocating self-service??)  My own hospital lets me do it, and I don’t see any reason why all providers shouldn’t.

Anyway, enough!  Back to work.

Posted by cterry

Filed under: appointment scheduling

Tagged: ,

2 Comments


Erin Colbert

Posted June 15, 2009 at 5:21 pm | Permalink

Congratulations! Weddings are always fun and your family is beautiful :)

Dave Kourtz

Posted June 16, 2009 at 8:24 am | Permalink

Any father would be overwhelmed to see his daughter so happy, but it must be extra special given the hurdles you over came to be there for her in 2009!
Congrats to you and family!

Dave

 

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